The Computer Guy was founded by Patrick Palmer of Hampton, Iowa, after working with computers since the age of 14. While still in high school during the early 80's, Palmer partnered with his father, Roger, in a home-based business called Palmer & Palmer Computer Services. After high school graduation in 1983, he went on to further his education at NIACC in Mason City, Iowa. During that time he began a 17 year radio career. In the midst of that career, his passion for computers was still ablaze and he established The Computer Guy in 1996. Palmer found that by offering quality services at reasonable rates, he could gain the trust and respect of those whose computers he serviced, thus building his business.
After leaving radio in 2000, Palmer went to work for Midwest Wireless, a Minnesota based cell phone carrier that had an office in Mason City, Iowa, but continued his work as The Computer Guy. Eventually in June of 2006 he struck out on his own and now dedicates his full time efforts into his business that he loves, serving local clients as well as national computer accounts like Dell, Staples and Sony.
Since 2005, Palmer has been trained and certified by Dell, Hewlett-Packard, MicronPC, Toshiba, and Sony Vaio. He has also gone on to earn the CompTIA A+ and CEA CompTIA DHTI+ Certifications. Palmer feels that knowledge is power and knows training never ends, especially in the world of computers and technology.
In April of 2009, Palmer decided to take the bold step and move his business to Downtown Hampton into a retail storefront. He purchased his parents' computer paper and supply business and on July 1st, 2009, he hired an employee, opened the doors and created a brick and mortar business. As time went on and customer diversity changed, in October of 2012, he moved his shop back to his home and became 100% mobile to his customers, dealing with their issues on location or via remote repair.
The Computer Guy serves Northern Iowa, with free pickup and delivery service in a 45-mile radius of Hampton, Iowa. Palmer also offers Remote Repair services for those who live around the corner or around the globe.
The Computer Guy is fully insured, background checked and is a member of the Association of Computer Repair Business Owners, The Greater Franklin County Area Chamber of Commerce, The Waverly Chamber Of Commerce, and The Mason City Chamber of Commerce.